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How do I return an item? Call 1 630-750-0096 for the return address.

If you don't love this lamp, will refund 100% of your purchase price our original shipping cost. Please call us immediately so that we can provide the return address to send the lamp back. Do not ship items back without notifying us. We ship from different locations at different times of the year and we will not be responsible for items shipped to locations that are not operational and unoccupied for return acceptance. Be sure that the return meets the following guidelines: Orders can be returned within 30 days of receipt of the item. We will not accept returns after that date. If your item arrives damaged, we will quickly ship a replacement and handle the claims process with our shipping company. The item must be in it's original packaging and be in new condition when we receive the item. Because we cannot resell an item that is not in new and original packaging your return will not be accepted if you ship the item back to us in used or unpackaged condition.

Exclusion of the return policy:

-Because engraved items are custom we cannot accept returns of engraving plaques or a lamp that has a brass engraving plaque mounted on it.

Contact Information:

227 W. Bailey Rd

Naperville, IL 60565

Customer Service #630-750-0096